Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this
period. To be eligible for a return, your item must be unused and in the same condition that you
received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your
purchase back to the manufacturer.
Who can get a refund?
tantraretail.com Service gives refund if transaction is showing successful, and payment is debited but benefit not received by the end client.
Refunds/cancellation (if applicable)
We will investigate the incident and, if it is found that money was indeed charged to Your card or bank account without delivery of the recharge, then You will be refunded the money. It will take 3-21 working days for the money to show in Your bank account depending on Your bank’s policy.
Once your return is received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to
your credit card or original method of payment, within a certain amount of days. (4-5 Business days
Refund of amount will be sent directly to buyer of that product / services.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same
item, send us an email at admin@TantraRetail.com .in and send your item to: Vill- Nalangibari, Po-
Nishiganj , Dist- Cooch Behar, West Bengal 736157
Our products are shipped within 24 Hours using the following carriers: , FedEx, , Blue Dart. To return
your product, you should mail your product to: Vill- Nalangibari, Po- Nishiganj , Dist- Cooch Behar,
West Bengal 736157. You will be responsible for paying for your own shipping costs for returning
your item. Shipping costs are non-refundable.